Privacy Policy – bet666

1.1 bet666 collects the following categories of personal data from players:

• Identity Data: Full name, date of birth, gender, and copies of identity documents (CNIC) where KYC verification is required.
• Contact Data: Pakistani mobile number, email address, and residential address.
• Financial Data: Payment method details including JazzCash account numbers, Easypaisa wallet references, and bank account details for HBL, UBL, Meezan Bank, and Bank Alfalah. Full payment card numbers are never stored by bet666 directly.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and cookies or similar tracking technologies.
• Usage Data: Login timestamps, pages visited, games played, bet amounts, session durations, and interaction logs.
• Communications Data: Records of your interactions with our support team, including live chat transcripts and email correspondence.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, and session time preferences, collected to fulfil our responsible gaming obligations.

1.2 We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily provides such information in the context of a responsible gaming referral or support interaction.

2.1 Direct collection: Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account settings.

2.2 Automated collection: Technical and usage data is collected automatically as you interact with the Platform, through server logs, cookies, web beacons, and similar technologies embedded in the Platform's pages and game interfaces.

2.3 Third-party sources: Identity verification data may be cross-referenced against third-party KYC service providers and fraud prevention databases. Payment verification may involve data shared by your payment provider (e.g., JazzCash, Easypaisa) to confirm transaction authenticity.

3.1 bet666 uses your personal data for the following purposes:

• Account administration: Creating, maintaining, and securing your player account; processing logins and authentication;
• Transaction processing: Facilitating PKR deposits and withdrawals via your registered payment methods; fraud detection and prevention;
• Legal compliance: Fulfilling Know Your Customer (KYC), Anti-Money Laundering (AML), and Responsible Gaming obligations;
• Platform improvement: Analysing usage patterns to improve game offerings, user interface, and site performance;
• Customer support: Responding to queries, resolving disputes, and processing account-related requests;
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have not opted out;
• Responsible gaming monitoring: Identifying patterns that may indicate problem gambling behaviour and proactively offering support tools.

3.2 bet666 does not use your personal data to make automated decisions that produce legal or similarly significant effects without human oversight, except for fraud detection systems, where flagged accounts are reviewed by our compliance team before any enforcement action is taken.

4.1 bet666 does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, and Bank Alfalah receive the minimum data necessary to process your transactions;
• KYC/AML service providers: Identity verification data may be shared with licensed third-party compliance providers for the purpose of verifying your identity and screening against sanctions lists;
• Game providers: Technical identifiers (not full personal details) are shared with game providers such as JILI, PG Soft, and Evolution Gaming to facilitate gameplay and resolve game disputes;
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory authority, we may disclose personal data to relevant public bodies. We will notify you of such disclosure where legally permitted to do so;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the Company's assets, player data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

4.2 All third parties with whom bet666 shares personal data are contractually obligated to process that data only for the specified purpose and to maintain adequate security standards.

5.1 bet666 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:

• Active account data: Retained for the lifetime of your account plus a minimum of five (5) years following account closure;
• Transaction and financial records: Retained for a minimum of seven (7) years to satisfy AML and financial regulatory requirements;
• Support communications: Retained for two (2) years from the date of the last interaction;
• Marketing preferences: Retained until you opt out or request deletion, subject to statutory minimums.

5.2 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player.

6.1 bet666 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption at rest for sensitive data fields including payment details and identity document copies;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and security audits of Platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems;
• Automated intrusion detection and anomaly monitoring systems.

6.2 In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, bet666 will notify impacted individuals without undue delay and within the timeframe required by applicable law.

6.3 Players also have a responsibility for account security. You should use a strong, unique password for your bet666 account and never share your login credentials with any third party. Notify our support team immediately if you suspect any unauthorised access to your account.

7.1 Subject to applicable law, you have the following rights in respect of your personal data held by bet666:

• Right of access: You may request a copy of the personal data we hold about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations;
• Right to restriction: You may request that we restrict processing of your personal data in certain circumstances;
• Right to data portability: You may request a machine-readable copy of data you have provided to us, where technically feasible;
• Right to object: You may object to processing of your personal data for direct marketing purposes at any time.

7.2 To exercise any of the above rights, contact us at [email protected] or via live chat. We will respond to verified requests within 30 calendar days. We may need to verify your identity before processing certain requests.

8.1 bet666 uses cookies and similar tracking technologies to enhance Platform functionality, analyse usage patterns, and support security monitoring. The types of cookies used include:

• Essential cookies: Required for basic Platform functionality including login session management and security tokens. These cannot be disabled without impairing Platform performance;
• Analytics cookies: Used to collect anonymised data on how players navigate the Platform, which pages are visited most frequently, and where users encounter errors. This data helps us improve the Platform;
• Preference cookies: Used to remember your language preference, display settings, and other personalisation choices;
• Marketing cookies: Used to deliver relevant promotional content within the Platform and, where consented, via other channels.

8.2 You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. Essential cookies cannot be disabled as they are necessary for the Platform to operate securely.

9.1 The bet666 Platform is strictly intended for individuals aged 18 years and above. We do not knowingly collect personal data from persons under the age of 18. If we become aware that personal data has been collected from a minor, we will immediately close the associated account, return any deposited funds, and delete the personal data in question.

9.2 If you are a parent or guardian and believe that a minor has accessed or registered on the bet666 Platform, please contact us at [email protected] immediately. We will investigate and take appropriate action within one business day.

10.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data bet666 holds about you, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available daily from 10:00 AM to 2:00 AM Pakistan Standard Time (PKT)

10.2 We aim to resolve all privacy-related queries within 30 calendar days of receipt. Complex requests involving large volumes of data may take longer, in which case we will notify you of the extended timeline within the initial 30-day window.

10.3 This Policy was last reviewed and updated on 1 January 2026. Players are encouraged to review this Policy periodically, as it may be amended to reflect changes in our data practices, legal obligations, or regulatory guidance.